Frequently Asked Questions
Everything you need to know about your next favorite piece of jewelry.
What materials are used in Runway Hit Jewelry?
We use high-quality materials including 18k gold plating, sterling silver, and premium grade stainless steel to ensure durability and a luxurious finish for every piece.
How should I care for my jewelry to prevent tarnishing?
To maintain the shine, avoid contact with perfumes, lotions, and water. Store your jewelry in a dry place, preferably in the original pouch provided with your order.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days, while express options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless they arrive damaged.
Do you offer international shipping?
Yes, we ship our jewelry worldwide. International shipping rates and delivery times vary by destination and will be calculated during the checkout process.
Are your jewelry pieces hypoallergenic?
Yes, all of our jewelry is nickel-free and lead-free, making them safe and comfortable for those with sensitive skin.