Returns & Exchanges

At Runway Hit Jewelry, we want you to sparkle with confidence, which is why we offer a 30-day return policy on all unworn items in their original packaging. If your new piece doesn't perfectly complement your style, our hassle-free process ensures a smooth exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely place the jewelry in its original velvet pouch and branded box to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our artisans verify the item's condition, your refund or exchange will be processed within 5-7 business days.